Handbags
How do I keep my maddie and me handbag clean?
For regular cleaning maintenance, go over your maddie and me handbag with a lint brush. You should apply Scotchguard or a similar product that will repel moisture and water when you first receive the bag. For further cleaning, please use a damp soft towel with warm soapy water to remove dirt from the bag.
How are the images put on the handbag and how durable are they?
Images are actually "baked" into the fabric through what is known as a sublimation process. This sublimation process actually embeds the image into the fabric. The result is an extremely clear image that will not fade, crack or peel.
What kinds of fabrics are used?
Images are printed on a white, high-quality micro fiber. The rest of the bag is also constructed with an extremely durable micro fiber. Some bags also include options for leather upgrades.
Jewelry
Is your jewelry solid sterling?
Yes. All of our jewelry is .925 solid sterling silver fine jewelry, not silver-plated. Complete cleaning instructions will accompany your purchase. Each piece is handcrafted and truly an heirloom to be treasured.
Do I put the photo(s) in myself?
No. we do all of the work for you and seal each piece so that you have a beautiful, heirloom piece of jewelry that will last a lifetime.
Can I get the photo wet?
Yes. Our jewelry is made to last a lifetime. You can wear your jewelry in the shower, doing dishes, swimming. We do suggest not spraying hairspray, perfumes or sunscreens on the jewelry.
How do I care for or keep my jewelry clean?
Sterling Polishing Cloths are a great way to polish up your piece. Jewelry can be soaked in a phosphate free dishwashing detergent. Appropriate storing of jewelry is very important and care instructions are included with your piece.